Emergency decision support
Emergency Guide
When every second matters, reduce decision load: call the right service, provide actionable details, and keep yourself safe until responders arrive.
Immediate Checklist
- Move to immediate safety if you can do so without extra risk.
- Call the local emergency number for your country.
- State your location first, then what happened.
- Tell responders if there are injuries, fire, violence, or hazards.
- Stay on the line until the dispatcher says you can hang up.
What To Say
Use short, high-signal statements:
"Emergency. I need [police/fire/ambulance]."
"My location is [address/landmark/GPS]."
"[N] people are injured."
"Current danger: [fire/weapon/collision/chemical]."
"My callback number is [your phone]."If Calls Fail
- Retry from another network if available (dual SIM / nearby phone).
- Move to better signal (higher ground, near windows, outside obstacles).
- Use text-to-emergency where supported in your location.
- Ask nearby people to place the call while you continue first aid.
Location Quality Matters
- Share exact address, floor, gate, unit, or nearest intersection.
- Provide landmarks responders can see on arrival.
- If uncertain, share GPS coordinates from your phone map.
- Send your location to someone nearby who can meet responders.
Scenario Playbooks
Pick the closest situation and follow the sequence.
Medical emergency
- Check breathing and responsiveness.
- Start first aid/CPR only if trained.
- Tell dispatcher age, symptoms, and known conditions.
Fire or smoke
- Evacuate first. Do not re-enter for belongings.
- Close doors behind you if possible to slow spread.
- Report trapped people and entry points to responders.
Violence or active threat
- Prioritize concealment and distance from threat.
- Give suspect description, direction, and weapon details.
- Keep line open even if you cannot speak.
Road collision
- Move to roadside safety when possible.
- Share road name, nearest marker, and direction of travel.
- Report fuel leak, fire risk, and trapped occupants.
Communication Under Pressure
- Speak slowly and keep answers short.
- Repeat your location twice if line quality is poor.
- If language is a barrier, use simple words and numbers first.
- Use speakerphone only when safe and stable.
If You Cannot Speak
- Stay connected so dispatch can trace and hear context.
- Use text-to-emergency where supported.
- Tap responses if dispatcher asks yes/no questions.
- Send location to a nearby trusted contact immediately.
Travel Readiness
Save your destination country page offline before traveling.
Know your hotel/apartment full address and local language spelling.
Carry key medical details and allergies in your phone lock screen.
Keep emergency contacts in favorites for one-tap access.
If driving, note local road markers and direction of travel.
Teach children how to state their location and guardian contact.
Find country-specific numbers now
Coverage: 227 countries. Dataset snapshot: 2026-07-03.